Job Description

Job Description

3141 N 3rd Ave, Phoenix, AZ 85013, USA Req #615

About the Company:

District Medical Group (DMG) is well known as a respected leader in the healthcare industry in the Phoenix area, with a reputation for outstanding leadership, innovation and dedication to the patients and communities we serve. DMG employs over 650 credentialed providers and more than 350 professional/administrative staff as one of the largest physician groups in the Valley.

The Interpreter is responsible to provide effective and accurate oral communication between patient, patient’s family and clinical staff and professionals.

Essential Duties/Responsibilities:

• Becomes liaison between CRS staff and non-English-speaking patients, their relatives or representatives.
• Utilizes multi-lingual knowledge and English language to effectively communicate verbally with the patient, patient’s representative, clinic personnel, physicians and healthcare professionals.
• Advocates on behalf of non-English speaking patients as appropriate.
• Interprets and communicates medical terminology, assessments, patient education, consent forms, patient instructions and explains any other medical procedure that will influence healthcare outcomes.
• Documents communication from non-English speakers in EMR and routes messages appropriately.
• Maintains personal and professional responsibility.
• Adheres to the Interpreter Code of Ethics as defined by the National Council for Interpretation in Healthcare (NCIHC)
• Maintain compliance with all company policies and procedures

• Other duties as assigned.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be interpreted an exhaustive list of all responsibilities, and duties required of employees assigned to this job.

Required Knowledge/Skills/Abilities:

• Strong verbal and written communication skills.
• Ability to work calmly with others in hectic situations.
• In-depth knowledge of Spanish and English medical terminology.
• Sensitive to patients personal circumstances, and able to maintain confidentiality and ethics.
• Uses time effectively.
• Follows safety policies for self and patients.
• Performs in a manner that enhances customer service.
• Independently maintains required tests, licenses, certifications, competencies, employee health (TB screening, fit testing, etc.) and other job related qualifications.
• Maintain compliance with all company policies and procedures.
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or federal, state and local standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA, and other federal, state, and local standards.

Education or Equivalency

• High School Diploma or equivalent.
• 1 year medical interpreter certification from a community college program or accredited institution.
• Certification Commission for Healthcare Interpreters - CHI Certified preferred.
• Fully bilingual in Spanish and English.
• Advanced grammar course in secondary languages preferred.

Experience Requirements:

• 1 year minimum experience interpreting in a medical setting.

Scheduled Hours of Work:

• This is a part-time position (32 hours per week), Monday through Thursday. Occasional evening and weekend work may be required and/or hours may be shortened as job duties demand.

Other details

• Pay Type Salary
• Min Hiring Rate $17.00
• Max Hiring Rate $20.00

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