Regional Service Manager - HVAC Job at Ultimate Staffing, Troy, MI

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  • Ultimate Staffing
  • Troy, MI

Job Description

Our client is revolutionizing the way businesses and events stay comfortable with our cutting-edge cooling, heating, dehumidification, and power solutions.

We're immediately hiring a Regional Service Manager to lead and inspire a dynamic team across our branch locations!

Perks:
Competitive pay with exciting quarterly bonus opportunities
A company vehicle to take home
All the technology you need (phone, computer) to stay connected
Comprehensive benefits: Health, Vision, and Dental Insurance, Life Insurance
401k with company match for your future
Generous Paid Time Off: vacation, sick days, and holidays
Career growth: Endless opportunities for personal and professional development

What You'll Do:
Lead and oversee operations for multiple smaller branch rental offices within your region while managing your home branch.
Be the driving force in ensuring consistency and best practices across all branches, from business processes to service procedures.
Collaborate with the Service Managers and other Regional Service Managers to create an amazing service experience across the board.
Manage key performance metrics, hitting employee, customer, and financial goals for your region.
Work with branch leadership to optimize service processes and improve efficiency.
Provide coaching and support to staff, promoting growth and creating positive employee relations.
Conduct audits to ensure operations and service procedures stay top-notch.
Ensure all branches adhere to our core values and safety standards.
Regularly communicate company goals, providing the resources and direction to help the team succeed.
Collaborate with leadership to maintain equipment standards and ensure assets are in excellent condition.
Launch training initiatives covering equipment operation, troubleshooting, and safety - empowering the team to always be prepared.
Gather customer feedback through a voice-of-the-customer approach, ensuring we're constantly improving.
Take on special projects and other responsibilities as needed.
Desired Skills and Experience

What We're Looking For:
3+ years of experience in the HVAC rental industry or a similar field, ideally as a Service Manager.
Availability for after-hours support to meet the demands of our rental business.
A vocational degree or Associate's degree is preferred.
At least 1 year of supervisory experience.
Proficiency with Microsoft Office or other comparable systems; experience with MRP or rental software is a plus.
A self-starter who thrives in independent work environments.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Holiday work, Local area, Immediate start,

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