Restaurant Strategy Consultant - Launch Specialist Base pay range $50.00/hr - $53.00/hr Direct message the job poster from Trident Consulting Trident Consulting is seeking a "Restaurant Strategy Consultant - Launch Specialist" for one of our clients. A global leader in business and technology services Position: Restaurant Strategy Consultant - Launch Specialist Mode: Contract - W2 Type: 6 months Contract with Potential to Hire Pay Rate: $50-$53/hr on W2 Overview Trident Consulting is seeking a "Restaurant Strategy Consultant - Launch Specialist" for one of our clients. This role supports onboarding restaurant merchants, providing hands-on training, and enhancing their lifecycle experience on the platform. The position is cross-functional—working with sales, account management, operations, product, and analytics teams—and involves significant travel to merchant sites regionally and nationwide. This is a hybrid role (partially remote, partially in-office in San Francisco) with regular travel required. You will report to the Manager of Launch and Product Ops within the Platform Operations organization. About the Role The client is seeking a Launch Specialist to onboard restaurant merchants, provide hands-on training, and enhance their overall experience throughout their lifecycle on the platform. Hybrid role with regular travel to merchant sites regionally and nationwide. Cross-functional collaboration across sales, account management, operations, product, and analytics teams. Responsibilities Serve as the primary interface with restaurant merchants, ensuring a smooth onboarding and positive platform experience. Design and execute onboarding strategies to create a seamless and delightful merchant experience. Provide hands-on support with hardware setup and software configuration. Develop training materials and lead in-person and virtual merchant staff trainings. Analyze and identify opportunities to improve merchant workflows to maximize adoption and revenue. Deliver results quickly while adapting to an evolving environment. Collaborate cross-functionally with internal teams to refine onboarding and operational strategies. Qualifications Bachelor’s degree or equivalent work experience. 5+ years’ experience in hospitality, restaurant management, or systems implementation. Strong organizational skills with the ability to complete tasks accurately, effectively, and on time. Excellent customer support and communication skills (both internal and external). Experience working cross-functionally across multiple teams. Detail-oriented, proactive, and comfortable operating at both strategic and tactical levels. Spanish fluency strongly preferred About Trident Trident Consulting is a premier IT staffing firm providing high-impact workforce solutions to Fortune 500 and mid-market clients. Since 2005, we have specialized in sourcing elite technology and engineering talent for contract, direct hire, and managed services roles. Our expertise spans cloud, AI/ML, cybersecurity, and data analytics, supported by a 3M+ candidate database and a 78% fill ratio. With a highly engaged leadership team and a reputation for delivering hard-to-fill, niche talent, we help organizations build agile, high-performing teams that drive innovation and business success. Seniority level Associate Employment type Contract Job function Business Development, Sales, and Strategy/Planning Industries Restaurants, Food and Beverage Services, and Accommodation and Food Services #J-18808-Ljbffr Trident Consulting
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