Job Brief We are looking for the best Live Chat Agent who is genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints. Responsibilities Managelargeamounts of incoming phone calls Generate sales leads Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service teamsales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Skills Required Proven customer support experience or experience as a Client Service Representative Track record of over-achieving quota Strong phone contact handling skills and active listening Familiarity with CRM systems and practices Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively #J-18808-Ljbffr Recooty
...Job Description Nursing Staffing Coordinator Career Opportunity Appreciated for your Coordination Skills Are you seeking a career close to home and heart that involves coordinating staffing within a nursing team? As a Nursing Staffing Coordinator at Encompass...
Job Title: Entry Level Events Assistant Location: Madison, WI Company: Unilux Brand Job Description Unilux Brand We are seeking... ...for someone looking to kickstart their career in event planning and management. Department Unilux Brand Employment Type Full...
...We are currently looking for individuals to fulfill Part-Time and Full-Time Event Planner Jobs. No experience is required to apply for the position. Training is provided through former experienced employees and available to hired applicants. We are looking for individuals...
Overview:To provide multi-disciplined, skilled building operations and maintenance services, using generally accepted engineering and maintenance practices, to institutional, office, commercial and other type of buildings as assigned. Corrective maintenance is the prime...
...This class of positions encompasses professional and/or supervisory work of varying degrees of difficulty in the operation of a creative arts therapy department providing therapeutic services through the utilization of various modalities, principles and techniques specific...