Job Description

About Old Navy Forgot what you know about old‑school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high‑quality, must‑have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast‑paced environment where our employees can be their most authentic selves. Here, we’re family. About The Role As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best‑in‑class customer experience. What You'll Do Analyze results, identify opportunities and make decisions in collaboration with the leadership team to drive key performance indicators. Drive profitable sales through forecasting and scheduling. Manage store budget for daily operations in support of the P&L. Build highly productive teams through sourcing, selecting and developing people. Accountable for team performance through coaching and feedback. Teach and train to build capabilities. Lead the implementation and execution of all Standard Operating Procedures and initiatives. Create an inclusive environment. Implement action plans to maximize efficiencies and productivity. Perform Service Leader duties. Represent the brand and understand the competitors. Promote community involvement. Leverage OMNI to deliver a frictionless customer experience. Ensure all compliance standards are met. Who You Are 3-5 years of retail experience leading others. College degree or equivalent experience preferred. Demonstrated ability to deliver results. Ability to effectively communicate with customers and employees. College degree preferred. Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays. Ability to travel as required. Business Acumen skills. Established time management skills. Strong planning and prioritization skills. Benefits at Old Navy Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic, and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay. Employee stock purchase plan. Medical, dental, vision and life insurance. See more of the benefits we offer. Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. #J-18808-Ljbffr Old Navy

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