Job Description

Job Description

Job Description

About 11th Hour Service

11th Hour Service is a fast-growing, people-centric, Management Consulting and Advisory firm providing forward-thinking solutions to government and commercial organizations. The firm’s experience spans nearly 20 years and is focused across several domains, including financial management, analytics, and robotic process automation, (ERM) enterprise risk management, human capital development, information, and systems management and so much more.

The 11th Hour Service culture was built on integrity, servant leadership, commitment to people, and dedication to excellence in everything we do. Our core values encourage the discovery of meaningful and inspiring work, limitless growth, and flexibility to truly achieve a life-to-work balance. We aim to change the lives of the people we work with and work for; helping our employees develop on a path they are passionate about, and helping our clients create more secure and rewarding futures for their business. Go to 11thhourservice.com for more information.

About The Position:

11th Hour Service has immediate openings for licensed mental health professionals, licensed professional counselors, clinical social workers and marriage and family therapists to work with the Department of Defense's largest mental health program, the Military and Family Life Counselor program. This exciting and extremely important opportunity provides flexible, walk-around counseling to military service members and their families. This population makes sacrifices every day and the MFLC program gives mental health professionals the opportunity to give back to those who are willing to give the ultimate sacrifice. If you are as excited about your future as we are, join our team here at 11th Hour Service.

Job Overview:

MFLCs provide non-medical counseling services to military service members and their families. Non- medical counseling is supportive in nature and addresses: living conditions; life skills; improving relationships at home and at work; stress management; adjustment issues, such as those related to returning from deployment; marital problems; parenting, fear, grief and loss. Counseling modalities consist of individual, family, couples, and groups. MFLCs may be based out of an installation’s family center, a National Guard and Reserve Joint Force HQ or other facilities and will provide proactive outreach to service members and their families via walk-around counseling. Locations are military installations in Nebraska and Nevada.

Tasks & Responsibilities:

• Provides face-to-face, non-medical counseling to military service members and their families and makes appropriate referrals and transfers to military and community resources according to the needs of military service members and their families.
• Services include assessment, brief counseling and consultation, action planning, referral to resources (assuring linkage as appropriate), and follow-up as indicated. Delivers training and health and wellness presentations and activities as requested/directed.
• Cultivates and maintains direct, high-level relationships with high-level commanders and personnel within the assigned military unit, utilizing superior senior relationship management skills and recognizing the unique structure and mission of the assigned military unit.
• Delivers training and health and wellness presentations, participates in health fairs and other base/installation activities as requested/ directed.
• Creates a presence within the brigade/regiment in which the service and family members feel comfortable approaching the counselor, recognizing the program to be confidential. Establish and maintain working relationships with community resources and provide appropriate linkages for service members and their families.
• Tracks services performed and referrals made using the appropriate reporting system.
• Responds to critical incidents, surge and on-demand events, and special requests as directed by the POC and approved by the OSD program manager.
• Communicates with supervisors to share information regarding trends and issues at their assigned installation.
• Participates in regular in-service/training, Quality Improvement committees, or other contract activities as assigned.

Qualifications:

• Master’s degree (MS/MSW/MA) from an accredited graduate program in a mental health-related field such as social work, psychology, marriage/family therapy, or counseling.
• Licensure at the independent practice level (LCSW, LMFT, LPC, LCPC, LMHC)
• Must be a U.S. Citizen and must speak fluent English.
• Must be able to obtain NACI clearance.
• Understanding, sensitivity, and empathy for military service members and their families.
• Ability to work with family programs and/or advocacy services, military or civilian social service agencies, and with military family members.
• Ability to develop trusting helping relationships and work effectively with individuals and families from diverse racial, ethnic, and socioeconomic backgrounds.
• Ability to intervene in crises using sound professional judgment, ethical practice, and common sense.
• Ability to work independently to develop, implement, and evaluate safety and intervention plans to meet individual and family needs.
• Proficient in Microsoft Office software applications including Word, Excel, Access, PowerPoint and Outlook.

Desired Experience:

Working knowledge of military, state, federal, and local resources and the ability to work with military and civilian medical, social service, law enforcement, and legal personnel on behalf of service members and their families.

Our Culture

The 11th Hour Service culture is unlike most you have experienced, and although similar to some by design, we are very different from most. Everything we do is centered around people. And we mean it.

Our Motto “People-Centric, Client-Focused, Results-Driven” reminds us daily of the commitment we took in 1996 when we opened our doors and provided a second home for our team members.

Our culture is people. Our culture is a commitment to their success here, within and outside of these walls. Our culture is family because by focusing on the integration and structure of life-to-work balance, we also build a professional community that people want to be a part of.

Our Logo – 11th HOUR SERVICE was designed specifically to separate the colors in “Our Service”. This is our commitment to community service. Our community Responsibility Committee is involved in veteran communities, green communities, disabled communities, and the communities of children in need.

Our Benefits

• Competitive performance-based bonus opportunities.
• Personal Development & Learning Opportunities
• Medical, Rx, Dental & Vision Insurance
• Basic Life Insurance plans.
• Short-Term Disability (Supports pregnancy and maternity leave)
• Flexible Spending Accounts(FSA).
• Healthcare Saving Account (HSA).
• Commuter’s Benefits.
• Tuition Reimbursement Programs (Yearly)
• Continuing Education and Accreditation Assistance programs. (Yearly)
• Membership Assistance Programs
• 401 (K)-retirement.
• 11 Paid Holidays and generous Paid Time Off.
• Team building and social events.

Our Careers

Our Career Success Program is a career development platform you have never experienced. This program is built upon professionally structured leveling and goals, support, continuous feedback and communication, yearly reviews, raises, and promotions.

The Career Success Program has a unique characteristic in comparison to most. An ability to excel in your career with out-of-cycle raises and promotions. At 11th Hour Service, we believe in rewarding people that excel and want to do more.

Disclaimer

The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge, and ability levels associated with performing the duties and responsibilities contained in this job description.

We are an Equal Opportunity Employer. Diversity is valued and we will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at-will" basis. Nothing herein is intended to create a contract.

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