Call Center Representative Job at MJ Morgan Group, Bel Air, MD

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  • MJ Morgan Group
  • Bel Air, MD

Job Description

Job Description

Join our client as a Contact Center Representative and become the friendly voice that helps members make the most of their finances! In this fast-paced role, you’ll support members by phone, email, and chat—answering questions, solving problems, and guiding them through digital banking tools.

What You’ll Do:

  • Deliver outstanding service and support
  • Troubleshoot issues and make sure members leave happy
  • Spot opportunities to recommend products that fit members’ needs
  • Assist with account updates, online banking help, and new applications

What You Bring:

  • 1+ year of customer service or sales experience
  • Excellent communication and problem-solving skill
  • Tech-savvy, detail-oriented, and ready to learn
  • A team-first attitude and flexibility to work varied hours

Be part of a team that makes a real impact every day—apply now!

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