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Title: Business Analyst - L4

Requisition ID: 57316

City: Minneapolis

Country/Region: US

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at

Job Description

Role Purpose

The purpose of the role is to liaison and bridge the gap between customer and Wipro delivery team to comprehend and analyze customer requirements and articulate them aptly to delivery teams, thereby ensuring the right solution for the customer.

Responsibilities

1. Customer requirements gathering and engagement
   • Interface and coordinate with client engagement partners to understand the RFP/ RFI requirements.
   • Detail out scope documents, functional & non-functional requirements, features, etc., ensuring all stated and unstated customer needs are captured.
   • Construct workflow charts and diagrams, studying system capabilities, writing specifications after thorough research and analysis of customer requirements.
   • Engage and interact with internal teams - project managers, pre-sales team, tech leads, architects to design and formulate accurate and timely responses to RFP/RFIs.
   • Understand and communicate the financial and operational impact of any changes.
   • Maintain relationships with customers to optimize business integration and lead generation.
   • Ensure ongoing reviews and feedback from customers to improve and deliver better value (services/products) to the customers.
2. Engage with delivery team to ensure the right solution is proposed to the customer
   • Provide them with customer feedback/inputs on the proposed solution.
   • Review the test cases to check 100% coverage of customer requirements.
   • Conduct root cause analysis to understand the proposed solution/demo/prototype before sharing it with the customer.
   • Support QA team with periodic testing to ensure solutions meet the needs of businesses by giving timely inputs/feedback.
3. Build domain expertise and contribute to knowledge repository
   • Engage and interact with other BAs to share expertise and increase domain knowledge across the vertical.
   • Write whitepapers/research papers, points of view, and share with the consulting community at large.

Performance Parameters

1. Customer Engagement and Delivery Management
2. Knowledge Management

Mandatory Skills: HC - Payor. Experience: 5-8 Years. Expected annual pay for this role ranges from: $60,000 to $135,000. Based on the position, the role is also eligible for Wipros standard benefits including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), and other paid and unpaid leave options.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

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