Job Description

Job Description

Job Description

Description:

White Rock Medical Center is a community-based hospital located near the historic White Rock Lake community, that serves the Dallas, Garland, Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology, outpatient and emergency medicine.

Our mission is to deliver exceptional healthcare with compassion and excellence.

White Rock Medical Center is seeking compassionate, care-minded individuals to join our company and make a difference. As a member of the White Rock Medical Center team, you can advance your skills while working in a supportive and patient focused environment.

Apply today!

Why join White Rock Medical Center?

· Competitive salary and benefits

· Employee programs and events.

· Paid Time Off and 7 Company Holidays.

· Employer paid life insurance.

· Additional voluntary benefits such as STD, LTD, etc.

JOB SUMMARY:

The Blood Bank Supervisor performs routine and specialized laboratory tests to support the diagnosis, treatment, and prevention of diseases, with a strong focus on blood bank and transfusion services. This person is responsible for the prompt, efficient, and accurate performance of all work within the Blood Bank Department. Assures safe and applicable transfusion of blood products by maintaining the standards set forth by the American Association of Blood Banks, by coordinating products available with patient needs, and by supervising Blood Bank Technologists and Technicians.

ESSENTIAL FUNCTIONS:

• Responsible for policies and procedures in cooperation with the Administrative Laboratory Director and LIS coordinator to ensure prompt, efficient, and accurate testing results.

· Collects, reviews, and submits for approval all the quality control, monitoring of QC, validations, correlations, monthly preventative maintenance departmental forms and patient testing results to the Administrative Laboratory Director Perform routine and complex laboratory tests, with a primary focus on blood bank/transfusion services, including type and screen, crossmatching, and compatibility testing.

• Operate, maintain, and troubleshoot blood bank analyzers and other laboratory instruments.

• Adhere to blood bank-specific regulatory requirements (COLA, AABB, FDA, Joint Commission) to ensure patient safety and compliance.

• Conduct quality control and proficiency testing to maintain the integrity of blood bank procedures.

• Monitor blood product inventory, perform necessary labeling, and ensure timely distribution of blood components.

• Collaborate with physicians and clinical teams to provide expert guidance on transfusion reactions and complex antibody cases.

• Maintain accurate and detailed records of test results and transfusion-related documentation in compliance with HIPAA and regulatory guidelines

• Assist in training new staff and students in blood bank procedures and best practices.

• Follow all biosafety and infection control protocols to ensure a safe working environment.

BEHAVIORAL STANDARDS:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.

COMMUNICATION/KNOWLEDGE:

• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Time management
• Able to work in a team environment and take direction.
• Able to stand and exert fast-paced mobility for entire shift.
• Able to maintain balance, lift, bend, kneel, stoop, and wipe.

COLLABORATION/TEAMWORK:

• Teamwork - Ability to work within a team, with supervision.

QUALIFICATIONS:

Experience:

• Minimum of 5 years of experience in a clinical laboratory, with at least 2 years of blood bank/transfusion services experience preferred.
• Knowledge of immunohematology principles, blood compatibility testing, and transfusion reaction investigations. • Proficiency in blood bank information systems (BBIS) and laboratory information systems (LIS).
• Strong analytical, problem-solving, and critical-thinking skills, particularly in complex transfusion cases.
• Excellent communication and teamwork abilities to coordinate with physicians, nurses, and laboratory staff.
• Ability to thrive in a high-paced, detail-oriented environment, especially in emergency transfusion situations.

Education:

• Associate’s degree in medical laboratory technology or related field.
• Certification as a Medical Laboratory Technician (MLT) by ASCP, AMT, or equivalent preferred

Note: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time.

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