Job Description

Job Description

Job Description

General Manager – Specialty Bakery & Café, New Philly Opening January 2026

Join a thriving specialty café and retail concept that's redefining the neighborhood gathering place. We're a unique blend of exceptional eatery, artisan bakery & patisserie, specialty coffee shop, and curated retail experience—all designed to foster warmth and community through outstanding hospitality and quality food. We're seeking a dynamic General Manager to lead daily operations and drive success at our location.

Position: General Manager

Concept Type: Specialty Retail Café

Salary: $70-75K + bonus and benefits

About Us

We believe in more than just serving exceptional food and drink—we believe in fostering a community where great people, comfort, and quality converge. Our concept is a communal gathering place that fosters care and warmth through great hospitality in our customers' lives. Most importantly, we are a collective of people coming together with a shared goal of building a healthy business through creating exceptional food and providing wonderful experiences.

Job Qualifications

• 3-5 years of leadership experience in hospitality, restaurant, or retail, with a proven track record of successfully managing teams and operations
• Strong team management skills, including hiring, training, performance coaching, and scheduling to align with business needs
• Financial acumen, with experience in budgeting, cost control, sales analysis, and profitability management
• Excellent communication and problem-solving abilities, ensuring effective team collaboration and quick decision-making
• Hands-on leadership approach, actively engaging with the team and guests to maintain high service and hospitality standards
• Knowledge of food safety regulations, inventory management, and POS system operations to ensure compliance and efficiency

Job Responsibilities

Personnel Management

• Recruit, hire, train, and develop a high-performing team that upholds our hospitality and service standards
• Conduct regular performance evaluations, providing feedback and coaching for all team members to ensure employee growth and engagement
• Manage scheduling and labor costs to align with business needs and budget goals
• Foster a positive work environment that encourages teamwork, accountability, and professional development
• Cross-train team members to improve workflow efficiency, develop skills, and enhance team adaptability
• Ensure compliance with company policies, labor laws, and health and safety regulations

Operations Management

• Oversee the cleanliness, organization, and overall presentation of the location to ensure a welcoming and efficient environment
• Coordinate repairs and maintenance, ensuring all equipment and facilities are in excellent working condition
• Collaborate with the marketing and culinary teams on seasonal promotions and new product launches and in-store signage
• Oversee all inventory levels, ensuring accurate tracking and replenishment, while reconciling invoices and waste to maintain cost efficiency

Product and Customer Experience

• Ensure all food and beverage offerings meet our quality and presentation standards
• Work closely with the culinary team to maintain consistency, portion control, and product availability throughout the day with sufficient amounts available at closing
• Train staff on hospitality, customer service, and product knowledge to create an exceptional guest experience
• Respond to customer feedback and concerns, implementing improvements as needed

Financial & Business Performance

• Analyze sales trends and implement strategies to increase revenue and customer engagement
• Monitor and manage key financial metrics, including labor costs, waste, and controllable expenses, to maximize profitability
• Oversee cost-control initiatives, including efficient inventory management and waste reduction programs
• Ensure accurate cash handling, POS system operations, and financial reporting
• Work with leadership to develop annual budgets, sales targets, and operational goals

What We Offer

• Career Growth: Opportunities for professional development and career advancement as our business continues to expand
• Dynamic Work Environment: Work in a fun, supportive, and dynamic environment where we take our work seriously but have fun while we do it
• Employee Benefits: 401k, PTO, Sick Time, Health Insurance, Food/Beverage Discounts, and more

If you're a passionate leader ready to make an impact as a General Manager at this exceptional location, we want to hear from you! Please email your resume directly to matt@geckohospitality.com for immediate consideration.

Company Description

Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.

Our national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.

At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.

We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.

At Gecko Hospitality, you certainly have... more choices

Company Description

Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.\r\n\r\nOur national network consists of 37 regional offices that are driven to meet the needs of the hospitality industry. In addition, Gecko Hospitality offers the largest selection of hospitality jobs, restaurant jobs, hotel jobs, resort jobs and club management jobs online. Our specialized, hospitality-focused team covers all 50 states and Canada with over 80 Franchise Partners and recruiters. Gecko Hospitality was founded on providing the finest restaurant jobs nationwide to the highest performing candidates. More importantly, our Franchise Partners and recruiters began their careers in hospitality and there is no finer training ground for recruiting than real life experience.\r\n\r\nAt Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's "personality." With this insight comes a greater understanding of how values "fit" with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r\n\r\nWe want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r\n\r\nAt Gecko Hospitality, you certainly have... more choices

Job Tags

Seasonal work, Local area, Immediate start,

Similar Jobs