Job Description

Job Description

Job Description

**Job Title: Appointment Setter

**Company: RollShield LLC

**Location: 1151 Kapp Drive, Clearwater, FL 33765

**About Us:

At RollShield LLC, we are dedicated to providing top-quality hurricane shutters, windows, doors, sunrooms, and screen rooms. With a commitment to safety and innovation, we strive to protect homes while enhancing their aesthetic appeal. Join our team of professionals who are passionate about creating secure and beautiful living spaces for our customers.

**Position Overview:

We are seeking a dynamic and organized Appointment Setter to join our customer service team. In this role, you will be responsible for coordinating appointments for our sales representatives and ensuring a seamless scheduling process. Your exceptional communication skills and attention to detail will play a vital role in delivering outstanding customer service.

**Key Responsibilities:

- Schedule and confirm appointments for sales consultations with customers.

- Maintain and update the appointment calendar to ensure optimal scheduling.

- Communicate effectively with customers to understand their needs and provide information about our products.

- Work closely with the sales team to coordinate schedules and follow up on leads.

- Handle incoming calls and emails professionally and efficiently.

- Assist in managing customer inquiries and resolving scheduling conflicts.

- Provide administrative support as needed to enhance the overall customer experience.

**Qualifications:

- High school diploma or equivalent; additional education or certifications in customer service is a plus.

- Proven experience in a scheduling or administrative role, preferably in a customer-focused environment.

- Excellent communication and interpersonal skills.

- Strong organizational skills with the ability to manage multiple tasks simultaneously.

- Proficient in using scheduling software and Microsoft Office Suite.

- Ability to work in a fast-paced environment and adapt to changing priorities.

**What We Offer:

- Competitive salary and benefits package.

- Opportunities for professional growth and development.

- A supportive and collaborative work environment.

- Employee discounts on our products.

RollShield LLC is the largest and most diversified home improvement products manufacturer in the industry. We have 5 divisions and we manufacture, sell, and install. We never stop growing and we have many positions available. We are dedicated to providing the very best products and experience available. We value our employees and customers.

Company Description

RollShield LLC is the largest and most diversified home improvement products manufacturer in the industry. We have 5 divisions and we manufacture, sell, and install. We never stop growing and we have many positions available. We are dedicated to providing the very best products and experience available. We value our employees and customers.

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